Privacy Policy

Who we are

The Medical Hub (themedicalhub.in) is a private consultancy that helps pharmacies with drug licence and compliance work in Maharashtra.

What we collect

When you send an enquiry we collect your name, mobile number, firm name, area and message. We also hold business contact details of licensed premises that are published by FDA Maharashtra.

Why we use it

To respond to your enquiry, to provide the services you ask for, and to tell licence holders about renewals and compliance services. We do not sell your data.

Messages

We may contact you by phone, WhatsApp, RCS or SMS. Reply STOP to any message, or tell us, and we will stop messaging that number.

Storage & security

Data is stored on Cloudflare infrastructure with access limited to authorised staff. Every access to customer records is logged.

Your rights

Under the Digital Personal Data Protection Act, 2023 you may ask us to access, correct or erase your personal data, or withdraw consent, by writing to the email address on our Contact page.

Grievance officer

Write to us at the email address on the Contact page with the subject “Grievance”. We respond within the timelines required by law.